Changing the Hipshipper settings in your eBay store

Modified on: 2020-02-09 07:49:17 -0500


After you connect your eBay store to Hipshipper, you can come back any time and make changes to your settings - shipping options, prices and destinations.

** Before you start, we advise you to sign out of your eBay account and then sign in again. This will help ensure that eBay maintain your session during the entire setup process.


1. Sign in to your Hipshipper user account and open the Hipshipper extension (make sure you have the latest version installed - for a link click on settings >> Marketplace accounts)

2. At the top right, click the green settings wheel. Then click the settings wheel next to the store you want to update the settings for.
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3. your account preferences will be displayed. Go ahead and make the changes you want.

** Short reminder - settings include:

Besides the basic set-up, which includes creating a shipping-rate table and enabling standard international shipping for your listings, you can also enable any (or all) of the following features:

Free International Returns - Activate the Hipshipper Free International Returns feature. Will incur a 20% rise in shipping costs.

Ship to remote US addresses - enable to allow shipping to Alaska, Hawaii, US Protectorates, APO & FPO

Expedited Service - enable to add an expedited international shipping option to your listings. Basic set up includes standard international shipping. Enabling this switch will add a second option of expedited international shipping.

Increased shipping rate - enable to increase your shipping rates by a fixed cost or a percentage. Any addition will be on top of the rates we set in your rate table. You cannot set your rates lower than the basic Hipshipper rates.

Item price limit - enable to set a maximum price for items. Only items priced under the limit will be eligible for international shipping with hipshipper. Any item with a price higher than the price limit you set, will not be allocated to the Hipshipper shipping policies. and will not be sold internationally through Hipshipper.



4. after you've made your changes to the settings click on Continue.


5. The final step is updating the Hipshipper rate table in your eBay account, according to your account preferences.

Click "Set International Rates" to update the Hipshipper International rate table in your eBay account.

If 'Ship to remote US addresses' is enabled, you will be prompted to update the Hipshipper domestic rate table as well, by clicking "Set Domestic Rates".

Before you complete the setup, choose if you want your settings to apply to all your account's shipping policies, or choose select policies to apply the settings to.


Click  "Finish setup" to apply the update to your account.


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