How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
What are the challenges of international shipping?
How much does it cost?
How do I sign up for Hipshipper?
Can I send my orders to you from any supplier?
View all 27
Adding a credit card to Hipshipper billing
Changing the Hipshipper settings in your eBay store
Connecting your eBay store to Hipshipper and setting up shipping options
Working with Hipshipper with no automation – the order life cycle
Re-authorize Hipshipper token on eBay
View all 6
'How to' guides
How do I connect my eBay account to your service?
How to track my package?
I got an order from the US Protectorates, what do I do?
How to get the new shipping rates and API
Adding Delivery instructions for incoming shipments
Templates for replies to common buyer questions
Shipping related Questions
Customs and taxes related questions
Pre-shipment order cancellation
Hipshipper integrated support tab - overview and best practices
New Hipshipper Dashboard
Expedited Shipping with Hipshipper
Manual Orders in Hipshipper
Auto Balance Load
Dealing with eBay Returns and Resolution Center disputes
"Buyer Remorse" return cases
"Significantly Not As Described" (SNAD) return cases
All about returns and buyer complaints
eBay Resolution Center disputes
"Item Not Received" disputes
Videos and Tutorials
Set up a Hipshipper account and connect your eBay store
Hipshipper order life-cycle
Using the new HipShipper plugin and enabling shipping to remote US Locations
View all 7
Help Desk Software