FAQ 27

• Why Hipshipper?
• What are the challenges of international shipping?
• How much does it cost?
• How do I sign up for Hipshipper?
• Can I send my orders to you from any supplier?

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Getting Started 6

• Adding a credit card to Hipshipper billing
• Changing the Hipshipper settings in your eBay store
• Connecting your eBay store to Hipshipper and setting up shipping options
• Working with Hipshipper with no automation – the order life cycle
• Re-authorize Hipshipper token on eBay

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'How to' guides 6

• How do I connect my eBay account to your service?
• How to track my package?
• I got an order from the US Protectorates, what do I do?
• How to get the new shipping rates and API
• Adding Delivery instructions for incoming shipments

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Templates for replies to common buyer questions 3

• Shipping related Questions
• Customs and taxes related questions
• Pre-shipment order cancellation

Features 5

• Hipshipper integrated support tab - overview and best practices
• New Hipshipper Dashboard
• Expedited Shipping with Hipshipper
• Manual Orders in Hipshipper
• Domestic Fulfillment

Announcements 1

• Auto Balance Load

eBay Returns 3

• "Buyer Remorse" return cases
• "Significantly Not As Described" (SNAD) return cases
• All about returns and buyer complaints

eBay Resolution Center disputes 1

• "Item Not Received" disputes

Youtube tutorials 7

• Hipshipper Introduction
• Set up a Hipshipper account and connect your eBay store
• Hipshipper order life-cycle
• Billing
• Using the new HipShipper plugin and enabling shipping to remote US Locations

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