FAQ (25)

• Why Hipshipper?
• What are the challenges of international shipping?
• How much does it cost?
• How do I sign up for Hipshipper?
• How do I connect my eBay account to your service?

See all 25 articles

Getting Started (5)

• Re-authorize Hipshipper token on eBay
• Connecting your eBay store to Hipshipper and setting up shipping options
• Adding a credit card to Hipshipper billing
• Changing the Hipshipper settings in your eBay store
• Working with Hipshipper with no automation – the order life cycle

Templates for replies to common buyer questions (3)

• Shipping related Questions
• Customs and taxes related questions
• Pre-shipment order cancellation

Feature release notes and tech notes (2)

• New Hipshipper Dashboard
• Hipshipper integrated support tab - overview and best practices

HS FEATURES (3)

• Free International returns
• Manual Orders in Hipshipper
• Expedited Shipping with Hipshipper

Youtube tutorials (8)

• Hipshipper Introduction
• Set up a Hipshipper account and connect your eBay store
• Hipshipper order life-cycle
• Billing
• Using the new HipShipper plugin and enabling shipping to remote US Locations

See all 8 articles

eBay Returns (2)

• "Buyer Remorse" return cases
• "Significantly Not As Described" (SNAD) return cases

eBay Resolution Center disputes (1)

• Dealing with Item Not Received disputes