'How to' guides

How do I connect my eBay account to your service?
** Before you start, we advise you to sign out of your eBay account and then sign in again. This will help ensure that eBay maintain your session during the...
Sun, 10 Apr, 2022 at 12:22 PM
How to track my package?
How to track my package? When an international order is created and processed, an international tracking number ('Intl Tracking') will appear in th...
Tue, 14 Sep, 2021 at 8:30 AM
I got an order from the US Protectorates, what do I do?
It is known that eBay has an issue processing orders from buyers from the following destinations: Us protectorates, Alaska, Hawaii & Puerto Rico What e...
Thu, 3 Sep, 2020 at 11:51 AM
How to get the new shipping rates and API
eBay is upgrading the security and changing APIs, so all applications, including ours, must move to the new API.  All you need to do is update the Hipsh...
Wed, 8 Jun, 2022 at 7:51 AM
Adding Delivery instructions for incoming shipments
If your vendor allows adding 'Delivery Instructions' to your orders, please add the following sentence: "Delivery ONLY in BACK, between BLDG 9 ...
Wed, 4 Jan, 2023 at 11:00 AM