FAQ

Why Hipshipper?
We’ll start from the bottom line - because your international sales will grow and you’ll be making more money. Many suppliers do not offer internationa...
Mon, 13 Apr, 2020 at 6:18 AM
What are the challenges of international shipping?
Packages that are shipped overseas are obviously more prone to delays and damage while in transit than domestic packages. If anything happens, we have an ex...
Tue, 3 Mar, 2020 at 4:37 AM
How much does it cost?
Our service is absolutely FREE!!  No trial period, no hidden fees.  Our profit comes from the shipping fees paid by the buyers which means that if you d...
Tue, 14 Jul, 2020 at 6:02 AM
How do I sign up for Hipshipper?
Registration is short and intuitive. It starts at https://www.hipshipper.com/api/cp_register. Watch our English or Hebrew on-boarding tutorials for the comp...
Thu, 27 Jun, 2019 at 8:06 AM
Can I send my orders to you from any supplier?
Yes. Simply click the 'Add Manual Order' button on the 'International Orders'  page and fill in the details. Note - as you fill in the...
Thu, 4 Jun, 2020 at 3:26 AM
What about automatic orders?
If you are using one of our partners’ ordering bots for your automatic orders, your Hipshipper orders will be created automatically and shipped out from you...
Wed, 8 Jul, 2020 at 4:58 AM
What address should I use for my orders?
If you place your orders with the supplier manually (without using automatic orders), you need to send the item to our international shipping center. For th...
Tue, 16 Jun, 2020 at 4:17 AM
HipShipper - All I need to know - the full guide
This guide will have all the information you need to know when working with HipShipper and answer the 'basic' and 'how to' questions. ...
Thu, 15 Oct, 2020 at 2:08 PM
Besides my eBay store, I also sell on other channels and platforms. Can I ship all my international orders through Hipshipper?
Yes, you can use Hipshipper for shipping your products internationally, regardless of the selling channels and platforms. You can do it by creating a manua...
Thu, 27 Jun, 2019 at 8:14 AM
What is the Hipshipper order life cycle?
  The international order life cycle  The international order life cycle will be presented by the following statuses:  Pending  Your order was create...
Tue, 23 Jun, 2020 at 6:44 AM