FAQ

Why Hipshipper?
We’ll start from the bottom line – because your international sales will grow and you’ll be making more money. If that is not convincing enough – our dedica...
Thu, 27 Jun, 2019 at 8:05 AM
What are the challenges of international shipping?
Packages that are shipped overseas are obviously more prone to delays and damage while in transit, then domestic packages. If anything happens, we have an e...
Thu, 27 Jun, 2019 at 8:05 AM
How much does it cost?
Our service is absolutely FREE!! No trial period, no hidden fees.  Our profit comes from the shipping fees paid by your customers, which means that if you ...
Tue, 8 Jan, 2019 at 6:30 AM
How do I sign up for Hipshipper?
Registration is short and intuitive. It starts at https://www.hipshipper.com/api/cp_register. Watch our English or Hebrew on-boarding tutorials for the comp...
Thu, 27 Jun, 2019 at 8:06 AM
How do I connect my eBay account to your service?
After signing up to Hipshipper, the next step is to connect your eBay store\s to our service. To do that, you will need to download and install our plugin. ...
Thu, 27 Jun, 2019 at 8:07 AM
Can I send my orders to you from any supplier?
Yes.
Wed, 23 May, 2018 at 8:53 AM
What about automatic orders?
If you are using one of our partners’ ordering bots for your automatic orders, your Hipshipper orders will be created automatically and shipped out from you...
Sun, 23 Jun, 2019 at 8:43 AM
What address should I use for my orders?
If you order your Hipshipper orders from the supplier manually (without using automatic orders), you need to send the item to our warehouse. For that, pleas...
Thu, 27 Jun, 2019 at 8:09 AM
Besides my eBay store, I also sell on other channels and platforms. Can I ship all my international orders through Hipshipper?
Yes, you can use Hipshipper for shipping your products internationally, regardless of the selling channels and platforms. You can do it by creating a manua...
Thu, 27 Jun, 2019 at 8:14 AM
What is the Hipshipper order life cycle?
The order life cycle starts when an international sale is made and the order is imported from your eBay account to the Hipshipper control panel. It ends whe...
Thu, 27 Jun, 2019 at 8:15 AM