What happens if the buyer does not claim or refuses the package?

Modified on: 2019-06-27 08:20:55 -0400

If a package is unclaimed or refused by the buyer, it will ultimately be returned to the sender (Hipshipper warehouse). Once it arrives back at our warehouse, we raise a support ticket, informing you that we received the package.

Per eBay's Money Back Guarantee, "the buyer is responsible for accepting the item when it arrives. If the buyer refuses delivery, their claim is not eligible for theĀ eBay Money Back Guarantee."

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